Terms & Conditions
SINICH CO S. A. DE C. V. offers a complete range of sports betting products.
The following terms and conditions (the “Terms and Conditions”) govern the use of all SINICH CO S. A. DE C. V.
online products and services. They are issued in conjunction with the “Specific Rules”, which are the specific contracting rules in relation to the different products and markets that we offer. Any reference to “TERMS AND CONDITIONS”, THEREFORE, IS DEEMED TO INCLUDE THE FOLLOWING SPECIFIC TERMS AND CONDITIONS AND RULES. To the extent there is any inconsistency between these Terms and Conditions and any of the Specific Rules or the privacy policy or any other document referred to herein, then the following Terms and Conditions shall prevail.
Throughout these Terms and Conditions, any reference to the “Company”, “we” or “us” refers to SINICH CO S. A. DE C. V.
The “Site” means https://www.crasher.mx/
Address: Cerrada de San Borja 33, int 1, Del Valle, Benito Juarez, Mexico City, Mexico
We are fully authorized and regulated by the laws of the Mexican Republic under the Ministry of the Interior (SEGOB) with permit number DGAJS/SCEVF/P-06/2005-Ter .
ApplicabilityYOU SHOULD READ THESE TERMS AND CONDITIONS BEFORE REGISTERING WITH US.
Each customer (“Customer”, “User” or “you”) is deemed to have accepted these Terms and Conditions by checking the box on the registration form and clicking “OPEN ACCOUNT”. By accepting these Terms and Conditions and/or by continued use of our Website, the Customer is bound by these Terms and Conditions and our Privacy Policy, which is incorporated by reference into these Terms and Conditions. We reserve the right to modify these Terms and Conditions. However, we will use all reasonable efforts to ensure that any material changes to these Terms and Conditions will be notified to the Customer through a prominent notice in these Terms and Conditions.
It is the Сustomer's responsibility to periodically review the Terms and Conditions to ensure that they continue to agree with them and Сustomers are advised to check these Terms and Conditions when using the Website. Your use of our Website will be deemed to be your acceptance of the Terms and Conditions and Privacy Policy and any changes thereto. Any bet or bets received (but not settled) before the time of amendment of the Terms and Conditions will be subject to the pre-existing terms and conditions. If you do not accept the amendments to our Terms and Conditions, you must refrain from using our products and services, such use will be subject to the modified terms and conditions. These Terms and Conditions replace all previous Terms and Conditions.
Please read our Privacy Policy carefully, which describes how we treat and protect your personal information and by accepting these Terms and Conditions, you also acknowledge and agree to the policy. You will note that when you register you will be asked to indicate on the registration form whether you consent to receive marketing information, whether from us, our partners or selected third parties. As well as accepting our general Privacy Policy, you also acknowledge that we have the right to share your personal information with regulators, sporting entities (including the police) and authorized bodies for the purposes of investigating issues of fraud, money laundering or the integrity of the sport.
DefinitionsThe following words and terms, when used in this Terms and Conditions, shall have the following meanings, unless the context clearly indicates otherwise:
Applicable Laws: Laws, rules and regulations related to betting and/or laws, rules and regulations related to other services provided on the Website or through the use of the Software, or the fact of making deposits to place bets or receive other services and receive any Withdrawal thereof, and which apply to you in the country where you live, and, if different, from which such activities are being carried out, and which otherwise apply to you.
Deposits: Any transfer of funds to your User Account either directly or through a Payment Provider to use the Software or obtain other Services provided through the Website;
Payment System Provider: Payment services provided by Us or through or directly by a third-party payment processing company (Payment Provider);
User Account: A personal and unique account belonging to a residential address, opened by an individual and maintained with us to allow such person to bet and receive other services provided on the Website or through the use of the Website.
Bet: Any amount of money wagered by the holder of a User Account through the Software,
User and Password: The User and Password chosen by a person when they register on the Website to have access to https://www.crasher.mx/ , as well as other Services provided on the Website;
Other Services: Services provided on the Website or through the use of the Software, such as exclusive access to live sporting event broadcasts, secure payment methods, access to exclusive rewards, access to VIP programs, exclusive access to results, data and statistics of sporting events, exclusive access to news about sporting events, personalized assistance in the use of the Software and Website, among others.
Earnings: All earnings obtained by the owner of a User Account at https://www.crasher.mx/;
Withdrawals: Any transfer of funds from your User Account to yourself, either directly or through a Payment Provider.
1. You and your Capacity1.1 As a condition of opening an account with us, and using any products or other services provided by us, you represent and warrant to us that you are of legal age (18); or the age at which gambling activities are legal under the law of your jurisdiction, whichever is older, and you have the mental capacity to take responsibility for your own actions and you can enter into a legally binding agreement with us. You are reminded that it may be an offense for you to participate in the game if you are under 18 years of age.
1.2 It is your responsibility to ensure compliance with any applicable local or national laws before registering with us and/or before dealing with us.
1.3 We accept no liability for failure to comply with applicable local or national laws. You acknowledge that there may be specific laws in your country, place of residence or the location where your bet(s) are placed, where betting and/or gambling (collectively, “gambling”) is prohibited. You warrant to us that you will not access our Website from a jurisdiction that prohibits such gambling. Furthermore, the user warrants that he/she will not be able to access or register on our Website, at any time, if he/she is a citizen of a Country that prohibits its citizens from participating in games of chance regardless of their location. We reserve the right, for any reason and at any time, to close your account or suspend access to our Websites for Customers who are found to be in breach of this requirement. We also reserve the right to block any territory for any reason.
1.4 You agree that the use of our Website, while you are within the United States (its territories and dependencies) and any other jurisdiction in which it is illegal to use our Website or from which we have restricted access to our Website is strictly prohibited and no profits will be paid to you in connection with any products or services used while you are located within the United States or any other jurisdiction. We have the right to cancel your account and refuse any and all current or future bets or play if we suspect or know that you have played on our Website while you are located within the United States or any other jurisdiction where it is illegal use our Website or from where we have restricted your access.
1.5 You understand that by using our products and services you may lose money and you accept full responsibility for any such losses.
1.6 Customers are not required to participate in any of our products or services, and such participation if chosen by a Customer is at their sole discretion and risk. The use of any software (whether obtained electronically or by other means) on our Website is void if it is counterfeit, forged, altered or manipulated in any way if illegally, mechanically or electronically reproduced, obtained outside of authorized channels or if it contains printing, production, typographical, mechanical, electronic or other errors. Winnings will not be paid if we have reasonable suspicion to believe that such activity has occurred. Errors due to hardware or computer connection to the Internet are the sole responsibility of the Customer.
1.7 It is your responsibility to ensure that you understand the specific rules and procedures of the games before participating in such games.
1.8 You may not transfer, for any reason, your rights under this Terms and Conditions without our prior written consent, which may be given at our sole discretion.
1.9 It is your responsibility to inform us of any changes to your registration details.
1.10 For the avoidance of doubt, it is clarified that any use by you of the services of a payment provider shall be subject to the Terms and Conditions of use prescribed by such payment provider. This, however, does not prejudice your obligations to us under these Terms and Conditions.
1.11 You will not commit any act or engage in any conduct that is or could reasonably be expected to harm our reputation or the reputation of the software provider or any other related service provider.
1.12 You will indemnify and hold harmless our officers, directors, employees, agents, contractors and suppliers (including without limitation the Software Provider) from and against any and all losses, costs, expenses, claims, demands, liabilities incurred by you, damages (including legal fees), regardless of cause, that may arise as a result of connection to the access and use of the Website, the sports betting products or the Software by you or any other person using your username and password; or your breach of any of the terms and provisions of these Terms and Conditions.
1.13 You hereby represent and warrant to us that:
1.13.1 You are acting on your own behalf;
1.13.2 You are not classified as a compulsive gambler;
1.13.3 You are not depositing funds from criminal and/or illegal and/or unauthorized activities;
1.13.4 You do not otherwise conduct criminal or illegal activities nor/or intend to use your account in connection with such activities; you do not use or intend to use or intend to allow any other person to use your account for any illegal or prohibited purpose, including, but not limited to, fraud or money laundering, under any law, including without limitation the laws of your jurisdiction and the laws that apply to us;
1.13.5 The debit/credit card details you provided to us in the registration process are those of the account holder and the card has not been reported lost or stolen;
1.13.6 You are not one of our officers, directors, employees, consultants or agents, or of any of our affiliated or subsidiary companies, or suppliers or vendors, and you are not related to any of them (for the purposes of this clause, the term “relative” means spouse, partner, parent, child or sibling); in the event that you do not comply with this restriction, one of the actions that will be taken against you is that you will not be entitled to any of your winnings;
1.13.7 You have not previously had a user account with us or any other online sports betting operator that was suspended or terminated either by us or by such other online sports betting operator, and you have not in the past rejected debiting of funds through any player account; and
1.13.8 When opening your account, you will not provide us with any information or make any statement that is untrue, false, incorrect, incomplete or misleading.
2. Software Use LicenseWe grant you a non-exclusive, personal, non-transferable right to use the Software, as well as to receive other services provided on the Website or through the use of the Software, in accordance with the following provisions.
2.1 This license applies only to the Object Code of the Software (i.e. the compiled, assembled or machine-executable version of the Software) and does not grant you any rights of any kind in respect to the source code of the Software.
2.2 This license does not apply to certain territories identified in the following paragraph, of which YOU MUST NOT BE A RESIDENT AND FROM WHICH YOU ARE NOT PERMITTED TO ACCESS OR USE THE ONLINE SPORTS BETTING AND/OR THE WEBSITE AND/OR OR THE SOFTWARE, OR TO MAKE ANY DEPOSIT OR RECEIVE ANY WITHDRAWAL. This list may be modified by us from time to time AND IT IS YOUR OBLIGATION TO REGULARLY CONSULT AND REVIEW THIS TERMS AND CONDITIONSON OUR WEBSITE REGARDING ANY CHANGES TO THIS LIST.
THE EXCLUDED TERRITORIES ARE THE FOLLOWING:
CARICOM TERRITORIES, Afghanistan, Antigua and Barbuda, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, CUBA, Cyprus, Dominica, Estonia, France and its territories, Greece, Grenada, Guyana. HAITI, HONG KONG, JAMAICA, Iran, Iraq, Israel, Italy, Libya, Macau, MONTSERRAT, Netherlands Antilles, REPUBLIC OF SERBIA, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, SINGAPORE, SPAIN, Sudan, Suriname, SYRIA, PHILIPPINES, Trinidad and Tobago, Turkey, USA and its territories
2.3 You are not permitted and will not allow or assist others to:
2.3.1 Install or upload the Software on a server or other network device or take other measures to make the Software available to any other person through any form of bulletin board, online service, application services or service providers, remote calling, Internet service provider, time-sharing agreements, outsourcing services or office services;
2.3.2 Sublicense, assign, rent, lease, lend, transfer or copy the Software or your license to use the Software, or make or distribute copies of the Software;
2.3.3 translate, reverse engineer, decompile, disassemble, adapt, modify, create derivative works from, or modify the Software;
2.3.4 Copy or translate any user documentation provided online or in electronic format; either
2.3.5 Enter, access or attempt to enter or access, or otherwise circumvent the applicable security system or interfere in any way (including, but not limited to, robots and similar devices) with the European Sports Online or the Website, or attempt to make any changes to the Software and/or any features or components thereof.
2.3.6 You do not own the Software. The Software is the exclusive property of the licensor, a third-party software provider company (hereinafter, the “Software Provider”). The software and accompanying documentation licensed to us are proprietary products of the Software Provider and protected throughout the world by copyright and other intellectual property laws. Your use of the Software does not give you ownership of any intellectual property rights in the Software or any other rights in or with respect to the Software, except as the right to use the Software is expressly provided in this Terms and Conditions. This Terms and Conditions shall apply exclusively to the grant of a license to use the Software.
2.3.7 THE SOFTWARE IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, CONDITION, UNDERTAKING OR REPRESENTATION, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. WE AND THE SOFTWARE SUPPLIER, AND ALL OUR AFFILIATES AND RELATED PARTIES, HEREBY WAIVE ALL WARRANTIES, CONDITIONS, AND GUARANTEES (INCLUDING ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY FOR A PARTICULAR PURPOSE), AND MAKE NO WARRANTY THAT THE SOFTWARE WILL MEET THE REQUIREMENTS.
2.3.8 NEITHER WE NOR THE SOFTWARE SUPPLIER, NOR ANY OF THEIR AFFILIATES AND RELATED PARTIES, WARRANT (1) THAT THE SOFTWARE WILL BE NON-INFRINGING, (2) THAT THE OPERATION OF THE SOFTWARE WILL BE FREE FROM ERRORS OR INTERRUPTIONS, (3) THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED, (4) THAT THE SOFTWARE OR SERVERS ARE FREE OF VIRUSES AND DEFECTS, OR (5) THE PRIVACY, SECURITY, AUTHENTICITY AND NON-CORRUPTION OF ANY INFORMATION TRANSMITTED THROUGH OR STORED ON ANY SYSTEM CONNECTED TO THE INTERNET.
2.3.9 NEITHER WE NOR THE SOFTWARE SUPPLIER, NOR ANY OF OUR AFFILIATES AND RELATED PARTIES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COSTS, EXPENSES, LOSSES OR CLAIMS ARISING OUT OF OR RESULTING FROM COMMUNICATIONS OR SYSTEM ERRORS IN CONNECTION WITH THE ACCOUNT ESTABLISHMENT OR OTHER FEATURES OR COMPONENTS OF THE SOFTWARE. IN THE EVENT OF SUCH ERRORS, WE WILL ALSO HAVE THE RIGHT, BUT NOT THE OBLIGATION, TO REMOVE ALL GAMES, RELEVANT SPORTS EVENTS, RESULTS, ODDS, BET TYPES AND PARTICIPATIONS FROM THE SOFTWARE AND THE WEBSITE AND TAKE ANY STEPS TO CORRECT SUCH ERRORS.
2.3.10 We provide various services through the Website and the use of the Software and each of them may be charged separately.
2.8 The Software may include confidential information, which is secret and valuable to the Software Provider and/or us. You have no right to use or disclose such confidential information other than strictly in accordance with the terms of this Terms and Conditions.
3. Open an Account3.1 To access our products and other services, you must open a deposit account. Customers can bet up to the amount deposited in their User Account , we do not operate credit accounts. Funds deposited into your account will not entitle you to any interest that we are entitled to retain. We do not hold Customers’ resources separately from our company funds and we are not subject to specific fiduciary arrangements.
3.2 Only one account per person is allowed. We reserve the right to close duplicate accounts or any accounts suspected to be related, and to void any bets placed on duplicate accounts or any accounts suspected to be related.
3.3 By opening an account with us, you will be able to use the Website. By accepting these Terms and Conditions, you also agree to the terms and conditions posted on the Website (which may include specific rules to which you must be bound and consent to the transfer of funds from your account so that you can participate in other products and the services we offer to the extent you wish to do so). When you subsequently choose to use our additional products and services, it means that you accept the specific rules applicable to the relevant bets or gaming product.
4. Credit Control and Age Verification4.1 When deciding whether to accept your registration, we may supply the information you have given us to authorized credit reference agencies to confirm your identity and card details. They will check any details we disclose to them against the databases (public or private) to which they have access, and will keep a record of such verification. You agree that we may process, use, record and disclose the personal information that you provide in connection with your registration, and that such personal data may be recorded by us or them. For your protection, telephone calls to customer services may be recorded and monitored.
4.2 We will not open an account unless we believe, acting reasonably, that you are 18 years of age or older. We have the right to verify any information you give us when you open an account to ensure that you are over 18 years of age and we may request that you provide us with proof that you are over 18 years of age. You will not be able to withdraw your winnings until our verification process has been satisfactorily completed. In any case, if you have not been able to satisfactorily complete our age verification checks, we have the right to freeze your account, you will be prevented from further betting until you have satisfactorily completed these checks and, if at the end of the age verification you show that you are underage, we will refund all bets, but under no obligation to pay out winnings.
4.3 We will have the right to inform the relevant authorities, other online sports betting operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any illegal, fraudulent activity or undue suspicion, and you will fully cooperate with us to investigate any activity.
5. Username, Password, PIN and Customer5.1 When opening an account, Customers choose a username and password which is used to access their account. These must be kept safe. Customers may change their password at any time in User Account .
5.2 Customers are responsible for the confidentiality of their username and password. Bets placed by third parties aware of these details will be considered valid.
5.3 It is your responsibility to ensure that all information supplied to us by you is correct and up to date, and remains so. We are entitled to assume that it is and are not liable to you for any errors or omissions to the extent that you fail to update this information.
5.4 You will not allow any other person or third party (including, without limitation, any minor to use your account or accept any prize on your behalf. If you believe that your account may be accessed by a minor we ask that you be vigilant, keep your password secure and contact us to request information about filtering software that will be compatible with the Website.
6. Deposits and Withdrawals6.1 We offer different methods to make a deposit or withdrawal in the national currency ..
6.2 When opening an account with a debit or credit card, you must ensure that you use your own card. We have the right to assume that you do.
6.3 As well as any other verification process we may undertake, any account holder depositing debit and credit cards may be required to submit additional evidence of their identity to assist in age verification before making their first withdrawal. We refer you to section 4 of these Terms and Conditions which explains more about General age verification. While these additional checks are not generally required for credit card users, we reserve the right to request such documentation before processing a withdrawal, circumstances should dictate. Therefore, we reserve the right to request specific proof of identity in the form of, including but not limited to passport number, photocopy of a valid ID document, utility bill or the header of a statement of the recent card.
6.4 All requested documents must be mailed, scanned, mailed or faxed to us at the address and numbers provided on the 24/7 support page. In the event that a sum is erroneously credited to your account, we will be entitled to make the appropriate adjustment accordingly.
6.5 If any sums are successfully credited to your account, you are required to notify the Company, and the Company is entitled to the reversal of such credits and/or recover the sums from you (with interest) if you withdraw. If you use improperly paid sums to place bets, the Company may void (i.e. cancel) all such bets and reverse any winnings.
6.6 Customers may withdraw funds from their account at any time provided the delivery of all payments has been confirmed and our identification procedures have been satisfied.
6.7 When you earn using our products or services, you may be legally required to report to the relevant tax authorities. This remains your responsibility and we are not required to report to any authority for any of your personal taxes. You will indemnify and reimburse us for any costs, expenses or losses which may be caused to us as a result of any claim or demand made by any governmental or other authority, in respect of tax withholding obligations or similar obligations to which you may be subject in relation to the processing of your withdrawal requests.
6.8 We do not charge for deposits by bank transfer, debit or credit cards although Customers should note that some credit card companies categorize betting transactions as “cash” and may charge a fixed interest charge and /or from the date of payment.
6.9 Withdrawals by bank transfer to international bank accounts (deposits and withdrawals) may have bank charges, which may vary according to the amount of money transferred and are met by the Customer.
6.10 We reserve the right to charge a reasonable fee on any currency exchanges that take place where, in our opinion, an adequate level of play has not occurred so that it is considered that the Customer should abuse exchange rate fluctuations.
6.11 You agree that we will have the right to withhold any withdrawal, in the event that we believe or suspect that you may be involved or have been involved in fraudulent, collusive, illegal activities, irregular betting or if we are concerned about the operation of the user's account or the withdrawal request. In such cases, we may commence and/or participate and/or assist in any investigation into such circumstances, and you agree to assist and cooperate with any investigation.
6.12 We will try to accommodate your request regarding the payment method and currency of payment for your withdrawal. This, however, cannot be guaranteed. Therefore, we may proceed to pay your Withdrawals with a different payment method than the one requested by you, such as through different payment providers, a bank draft or bank transfer. Likewise, in some cases, the currency of your withdrawal may not be the currency in which your deposit was made or otherwise requested by you.
6.13 At the moment the maximum amounts to withdraware determined by the Company independently.
Company reserves the right to change withdrawal limits and times in accordance with the terms specified in clause 6.11
6.14 You agree that financial transactions on the account will be handled by us directly or through a payment provider or other third party.
6.15 Deposits and withdrawals may be transferred from us to you and vice versa, either directly or through a payment provider chosen by you (subject, however, to clause 6.11 below).
6.16 We do not guarantee that there will be no delay in processing or receiving deposits or withdrawals.
6.17 You acknowledge and agree that your account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance scheme or any other similar insurance scheme of any other jurisdiction, including, but not limited to your local jurisdiction.
6.18 We will have the right to determine the minimum and maximum amounts to be deposited into your account, at our discretion.
6.19 We will have the right to determine whether the funds that you have requested to be credited to your account are available, after receiving confirmation acceptable to us from the relevant Payment Provider in accordance with the approval procedures of such Payment Provider for such transactions to have been reconciled and approved. Only when your Deposits have been reconciled and approved to our satisfaction by the applicable payment provider will your account be credited with the funds, unless otherwise indicated.
6.20 You acknowledge that you may, from time to time, upon our request, be required to provide additional details in respect of deposits made by you.
6.21 Any bet placed by you will be treated by us as authorization to deduct from your account. Provided that your account balance at the time the bet is placed is greater than or equal to the amount at stake, we will deduct the bet amount from your account.
You agree that your user account will be charged for all services received through the Website or through the use of the Software.
6.22 In order to use the Services, you must deposit funds into your User account from a bank account or source that you own. You can then use these funds to place bets or play games. More information on how to deposit, withdraw and transfer funds can be found on the Deposits page in the Help section of the Website. In the event that you use a payment method that you are not the owner of, we reserve the right to invalidate any deposit that has been made to the account (as well as to cancel any profit obtained using said deposit), until we have completed the payment Of the relevant checks successfully.
6.23 Your account will be immediately credited with the amount of any winnings earned by you.
7. Freezing and Closing an Account7.1 In certain circumstances you may need to freeze funds in your account so that such resources will not be available for you to play. We will do so when we have reason to believe that your account may be being used for fraudulent purposes, such as money laundering or in a manner that jeopardizes the integrity of the sports or events on which we offer betting markets. Until our investigations have been completed and until we are satisfied that the cause of our concerns no longer exists, you may continue to freeze your account or choose to cancel it. We may also freeze or close your account at our discretion if we believe that you are involved in collusion, match-fixing or cheating of any kind or if we have reason to believe that you are under 18 years of age or in a jurisdiction (or citizen of a jurisdiction) that makes the provision of our products or services to you or your use of them unlawful. In that case we reserve the right to provide such customer data and transaction history to any competent authority in order to assist with a proper investigation.
7.2 We reserve the right to close a Customer's account at any time. We will give you reasonable notice before doing so, unless circumstances mean that legally or practically we cannot do so.
7.3 Customers have the right to close an account at any time, provided that their account does not show a debt owed to us. Customers must indicate their desire to close an account using our 24/7 support section.
7.4 In this case, the Customer must send himself his account balance in accordance with the rest of the provisions of article 6. If the Customer has placed bets, and the result is still unknown and the result is a winner, the corresponding amounts will be sent later when the bet is completed.
7.5 It has been agreed by the Customer that the debiting of new deposited funds will be considered a breach of this Terms and Conditions and entitles us to close your account and terminate our relationship.
8. Inactive Accounts8.1 If you have not accessed your account or are otherwise not accessed for a continuous period of one hundred eighty (180) days during the “grace period” your account will be considered inactive. Likewise, if we have frozen the account for the reasons set out in the previous section for such a period, it will be considered inactive.
8.2 Once your account becomes inactive we will be entitled to charge a maintenance fee (inactive account fee). We may deduct an amount up to the inactive account fee from your account balance beginning on the last day of the grace period, and every thirty (30) days thereafter in accordance with the Inactive Account Fee Schedule. If We continue to consider Your account inactive for a period of twelve (12) consecutive months, for the purpose of protecting Your money, we may retain any remaining money in Your account and close Your Account. You can contact us to request any amount of money held at any time.
8.3 We will stop deducting the maintenance fee for an inactive account if your account is reactivated by placing any bet or if your account is requested to be closed in accordance with point 7.3 of these terms and conditions.
8.4 Inactive account charge is $100MXN.
8.5 All rates and charges are subject to change.
9. Promotional Offers9.1 You acknowledge and understand that separate terms and conditions regarding promotions, bonuses and special offers are in addition to this Terms and Conditions. These terms and conditions are set out on our welcome bonus page and promotions page, or have been delivered to you personally as the case may be. In the event of a conflict between the provisions of such promotions, bonuses and special offers and the provisions of this Terms and Conditions, the provisions of such promotions, bonuses and special offers shall take precedence.
9.2 We reserve the right to insist that Customers wager their deposit amount before they can wager with the bonus credit we have credited to them.
9.3 Certain promotions may be subject to suspension and/or cancellation, and may only be available for specific periods under certain specific conditions. You must ensure that the promotion you are interested in is available, that you are eligible and that you understand all terms that apply to you.
9.4 Subscription Services: By using our services, you agree to receive promotional messages via SMS and email. If you wish to unsubscribe from SMS notifications, please contact us via email at [email protected]. To unsubscribe from email notifications, you can click the "unsubscribe" button provided in the email. Please allow up to 3 days for the changes to take effect. Note that opting out of promotional messages does not affect transactional communications, such as account-related notifications and important updates.
10. Betting10.1 When placing a bet, the amount of your own game will be determined, subject to the following:
10.1.1 You can bet up to the amount deposited in your account. We do not operate credit accounts. When a bet is placed and accepted the corresponding amount is debited from your deposit account. If the game for a bet contemplates only in part the amount deposited in your account, the bet will not be accepted;
10.1.2 There are restrictions on winnings set out in article 13 of these Terms and Conditions;
10.1.3 There are restrictions on betting set out in this article 10 of these Terms and Conditions;
10.1.4 In the event that you give instructions that we consider ambiguous we will have the right to divide the total stake amount between the possible outcomes or, if we consider this impractical, to treat the entire bet as void. In such circumstances our decisions will be final and binding on you and the stake amount will be the amount confirmed and recorded by us;
10.1.5 If you intend to place a bet that exceeds the maximum limits, the bet will be void.
10.2 If a bet is not placed in full or if details of the bet are missing, we may, at our discretion, consider that bet to be void.
10.3 Without prejudice to section 10.4, you may submit multiple copies of the same bet, in which case all bets will be considered separate bets. If you submit a series of bets (whether the same or different), they will be dealt with by us in the order in which they are received.
10.4 You must place your bets as an individual. We will have the right to reject and treat as void a series of identical bets from different Customers or where Customers are suspected of acting in collusion or as a syndicate we will have the right to refuse payment of any winnings.
10.5 Betting in which you are participating and whether you are participating for this purpose will be decided by us at our absolute discretion. In relation to bets placed in breach of this section 10.5, we have the right to refuse payment of any winnings and/or cancel the bet.
10.6 By placing a bet, you represent and warrant to us that you do not know or have any influence over and regarding the outcome of the bet. If the result is known, we can treat the bet as void.
10.7 We may, at any time, in our absolute discretion and without giving any reason or prior notice, suspend or cease betting on a market.
10.8 Customers are required to check the betting instructions for accuracy before confirming a bet. We reserve the right not to accept or to accept only part of any bet. We reserve the right to propose a different stake size or selection price on any bet.
10.9 At all times, where there is any disagreement as to the details of the bet our records will prevail.
10.10 Further information and conditions applicable to our products and services are set out in the Specific Regulations and we reserve the right to modify such information and conditions at any time.
11. Place a Bet11.1 The procedure for selecting games, sporting events, results, odds, bet types by completing the betting slip is described in the Specific Regulations.
11.2 If a bet is declared invalid or void for the purposes of these Terms and Conditions, the Specific Rules or the Website will be evaluated with a odds of 1.00. For individual bets, the game will be refunded with a chance of 1.00 to the account. For combined bets, the total odds on the combination of the bet will be recalculated with odds of 1.00 on the selection that has been declared void.
11.3 The deadline for forecasts in each case will be determined by us. Disputes over the timing of bet placement will be resolved by reference to our transaction log.
11.4 If during the period for the acceptance of bets, information becomes available that allows the outcome of the relevant event to be determined, we will have the right to set a new period for the acceptance of bets or to cancel the bet (such bets canceled to be evaluated with odds of 1.00.
11.5 Bets placed and accepted within the corresponding period may not be revoked or modified, except as expressly provided in these Terms and Conditions.
12. Bet and Valid Bets. Bonuses12.1 A bet will be considered valid only after electronic confirmation of acceptance. Only then will it be stored on our server. This acceptance is demonstrated by the generation of an identification number.
12.2 We reserve the right to reject all or part of a bet offered to us, void any accepted bet and withhold settlement if we have reason to believe:
12.2.1 You are under 18 years of age;
12.2.2 You are involved in fraud, money laundering, collusion, match-fixing or cheating of any kind;
12.2.3 You are in a jurisdiction (or a citizen of a jurisdiction) that makes the provision of our products or services to you or your use of them illegal; either
12.2.4 a bet may constitute a breach of the governing rules of the relevant sport or event in question and jeopardize the integrity of the sport or event in question.
12.3 Where we have taken steps to place a bet for one of the reasons mentioned in section 12.2 as set out in these Terms and Conditions by another party, your actions leading to it will be considered a breach of these Terms and Conditions, and give right to us to terminate our relationship, with immediate effect. In such circumstances we may use the money we hold in your account in order to resolve any liability you may incur as a result of your actions.
12.4 The game is a fast moving environment, odds move quickly and bets will be placed on a continuous basis and therefore errors do occur from time to time. We do our best to avoid this, but we cannot accept responsibility for obvious errors or omissions in respect of the announcement, publication or marking of prices, the last closing of the markets, venue conditions, handicaps, brokers or results despite all our efforts to ensure complete accuracy. If a bet is accepted in error by us on a price or market condition, as set out above, i.e.:
12.4.1 Materially different from those available on the general market at the time the bet was made; either
12.4.2 So obviously incorrect given the relative probability of the event occurring at the time the bet was made; either
12.4.3 so obviously erroneous having regard to the nature of the betting business or market in question (including if we mistakenly accept a bet after the event in question has started unless it is a live bet), such bet will be deemed void.
12.5. Bonuses see Schedule 1 hereto.
13. Calculation and Profit Limits13.1 For bets with fixed odds, winnings are calculated according to the established odds or prices displayed at the time the bet is accepted by us.
13.2 The maximum profit that will be paid on any single bet will be $80,000 USD and for multiple bets it will be $200,000 USD. This limit applies to any Customer or group of Customers acting together when making the same combination of selections. This will also apply even if bets have been placed over a number of days in a price range using different betting accounts and a series of bets. If Crasher.mx detects that a series of bets were placed in this way, said bets will be limited to a single maximum win. Crasher.mx is not responsible for any loss of profits.
13.3 Betting prizes will be credited to your account in national currency. Winnings cannot be transferred, substituted or exchanged for any other prize.
13.4 If your bet is a winner and winnings for exceed the limits set out in this section 13, you will only have a right to be paid up to that limit and not for the excess.
13.5 We reserve the right to impose limits on winnings obtained from a possible bet placed on a particular event or sport regardless of the bet amount or whether the bet has been placed through more than one separate channel such limit to be notified by us to you from time to time.
13.6 We reserve the right to impose limits on winnings resulting from bets placed by any Customer in any twenty-four hour period in any week (regardless of participation if the bet has been placed through more than one separate channel in order to In determining the relevant time for this purpose, reference will be made to the time at which the event took place for such bet to be settled rather than the date on which the bet was placed.
13.7 We may establish limits on betting winnings, different from or in addition to those specified in sections 13.4.
13.8 If there is more than one bet and/or a combination of single bets combined the same selections are placed and we determine or suspect that they have originated from a single Customer, one or more related parties of said Customer, a group or consortium of the Customers or their respective related parties acting in accordance or if a Customer has opened several accounts and has placed the same bet in each of them contrary to these General Conditions, without prejudice to any other recourse right that we may have in such circumstances, you will be entitled to apply the relevant limits on prizes set out in this section 13 to aggregate winnings from all such bets as if such bets were a single bet, and/or to reduce participation to the extent necessary to meet such bets limits on winnings.
14. Complaints14.1 In this section of our Terms and Conditions “complaint” means a complaint about any aspect of our conduct in relation to your transactions with us. Complaints will not be heard by us if they are not raised with Customer services within four (4) weeks of the betting event occurring.
14.2 In relation to all complaints, we reserve the right to record all telephone,email, messages in messengers communications with you and any other person. In the event of a dispute as to the content of such communications, reference will be made to such records and to our transaction database which, in the absence of any evidence to the contrary, will be decisive.
14.3 It will be a condition of your agreement with us that complaints are and remain confidential, whilst we seek a resolution. You agree that you will not disclose the existence, nature or details of any complaint with any third party (which will include discussing any such complaint in any chat room or forum offered by us or any third party). If you do so, it will be considered a breach of the Terms and Conditions and we will no longer be obliged to pursue a resolution to your complaint and will have the right to freeze (and potentially close) your account.
Complaints procedure14.4 We take your complaints seriously. If you have any reason to complain about anything that has happened as a result of your dealings with us, you must notify us by contacting Customer Service. We will deal with your complaint as soon as we reasonably can and will, where necessary, request appropriate evidence for the purposes of resolving your complaint.
15. Fraud15.1 The fullest criminal and contractual sanctions will be sought against any Customer involved in fraud. We will withhold payment to any Customer who claims or suspects fraud.
15.2 The Customer shall indemnify, and be liable to pay us, all costs, expenses or losses suffered or incurred by us (including any loss, direct, indirect or consequential, loss of profit and loss of reputation) arising directly or indirectly of a Customer's fraud, dishonesty or criminal act.
16. Self-exclusion16.1 While the majority of Customers are able to enjoy their game, we recognize that for a very small number of Customers gambling is no longer fun. For those Customers who wish to restrict their gambling, we provide a self-exclusion center. We also refer you to our Responsible Gaming Policy, which highlights the seriousness with which we take this issue and the assistance we provide.
16.2 Have reasonable controls and safeguards in place to ensure that while you are excluded you cannot access our Website(s) and will not receive advertising material about games and we cannot be liable to you or any third party if you continue to play on our site (s), or if any advertising material is sent inadvertently, and if you continue to bet on other sites from any party or establishments. We further urge you that if you continue to gamble during any period of self-exclusion (with us) we recommend that you seek urgent professional help.
16.3 We will use all reasonable efforts to ensure compliance with self-exclusion. However, you agree that we have no liability of any kind if you continue to play through additional accounts where any of your registration details have changed (which would also include if you open an account with substantially the same information, even if you enter registration differently).
17. Our Rights17.1 We reserve, at our discretion, the right to:
17.1.1 Deny the registration of any registrant on the Website;
17.1.2 Refuse to accept any participation in the sports betting platform;
17.2 In the event that we suspect fraud or fraudulent activity on your side or if any of your payments are against charge, we will have the right to retain any sum from your account, and if we consider it necessary, to initiate any legal proceedings to collect any payments due from you.
17.3 Without prejudice to any express or implied statement that contradicts this Terms and Conditions, we may, at any time, without prior notice and without prejudice to our rights under this Terms and Conditions, TERMINATE YOUR USE OF THE SPORTS BETTING PLATFORM AND LOCK YOUR ACCOUNT if we suspect you are in breach of any of the terms and conditions of this Terms and Conditions; that may be involved or have been involved in fraudulent, illegal or improper activities, including, without limitation, any violation of the applicable terms and conditions, money laundering; or that you are otherwise acting unlawfully. Notwithstanding any express or implied statement to the contrary in this Terms and Conditions, UNDER NO OBLIGATION AND UNDER NO CIRCUMSTANCES WILL A REFUND OR ANY FUNDS IN YOUR ACCOUNT BE GIVEN.
17.4 We will have the right to withhold or reduce or change any winning amount or modify any policy if we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) the policy the rules determined in relation to a specific particular event.
17.5 We may, at any time, set off any positive balance in your account against any amounts owed by you to us.
17.6 We may transfer, assign, sublicense or pledge this Terms and Conditions, in whole or in part, to any person or entity without notice, and you will be deemed to have consented to such an arrangement.
18. Responsibility18.1 We are only obliged to pay profits that have actually been earned in accordance with our Terms and Conditions.
18.2 You agree that our products and services and the corresponding website on which they are available are provided “as is” with any fault or defects and no representation, warranty, condition or warranty of any kind, express or implied (including, without limitation, any implied warranty of accuracy, completeness, uninterrupted provision, quality, merchantability, fitness for a particular purpose or non-infringement) is excluded to the maximum extent permitted by law.
18.3 Under no circumstances (including, without limitation, negligence) will we or the Software Provider be liable for any injury, loss, claim, loss of data, income, profits or opportunity, loss of or damage to property, general damages, any damages direct, indirect, incidental or consequential, special, exemplary or punitive damages of any kind arising out of or in connection with any Customer's access to, use of, or inability to use, our products and services, and the website applicable, any software, any materials or other information on our website or any goods, materials or services available on it (whether based in contract, tort, and whether negligence or otherwise), even if we have been advised of the possibility of such damage or loss or that such loss was foreseeable.
18.4 You specifically acknowledge, agree and accept that neither we nor the Software Provider nor any of our or their affiliates and related parties are liable to you for:
18.4.1 The defamatory, offensive or illegal conduct of any other Customer;
18.4.2 Any loss arising from the use, abuse or misuse of your account or any of our products and services and the relevant website;
18.4.3 Any loss incurred in the transmission of information on our website over the Internet or by email;
18.4.4 Any technical failures, system breakdowns, defects, delays, interruptions, manipulated incorrect data transmission, loss or corruption of data or communication lines' failure (including failures affecting the ability of the interactive television return path), distributed denial-of-service attacks, viruses or any other technological adverse consequences of your choice to use our products and services;
18.4.5 the accuracy, completeness or timeliness of any information services provided (including, without limitation, prices, brokers, times, results or general statistics) or any live results, statistics and intermediate results appearing on our Websites;
18.4.6 Any failure on our part to observe any self-exclusion policy we may have in place from time to time; and
18.4.7 Any failure on our part to interact with you where we may have concerns about your activities.
18.4.8 Any delay in receiving or accepting a Deposit by us or withholding a Withdrawal by us for the purpose of carrying out identity verification procedures.
18.4.9 Any transactions on your account that are made after the correct entry of your username and password; as well as for any closure or blocking of your account under the Terms and Conditions, including the payment of damages, which you expressly waive.
18.4.10 Any unauthorized interception or use of data in relation to you or your account;
18.4.11 Any inability to use or access the Website for any reason;
18.4.12 Any action or transaction made by a person using your username and password;
18.4.13 The loss of any transaction caused by the loss or malfunction of any communications device used by you or any entity that transmits information between you, us or any payment provider;
18.4.14 Any undelivered email communication;
18.4.15 No result of any act of government or authorities or any case of force majeure.
18.5 Nothing in these Terms and Conditions shall operate to exclude or limit our liability for death or personal injury caused by our negligence.
19. Intellectual Property19.1 You acknowledge that all intellectual property rights in this Website, in all Software and related information and in these Terms and Conditions is the property of and licensed to the Company.
19.2 You further acknowledge that:
19.2.1 All materials on our Website (including design, text, graphics and photographs) are the property of the Company; and
19.2.2 The Company is the owner or valid licensee of the trademarks, logos and trade names that appear on this Website and you may only use such marks for the sole purpose of displaying this website on your computer and to carry out transactions with it.
19.3 You may access information (including, without limitation, results, statistics, sports data and match schedules, betting odds and figures) on, and download and print extracts from, this Website for your personal use. No right, title or interest in any downloaded materials or software is transferred to you by the download and you are expressly prohibited from using such materials for any commercial purposes unless agreed with us in advance.
19.4 You may not transfer, copy, reproduce, distribute, exploit or make any other use of the materials on this Website in any way other than for the purposes of displaying it on your computer screen and printing it for the purpose of see its content. You may not link this Website to any other website without our permission.
19.5 For some of our products and services, you may need to download the software in order to use them and the software will be licensed to you (or sub-licensed to you, to the extent the software is owned from a third party). The terms on which you may download and use any such software are made available to you at the time of download and must be accepted by you prior to your use of that software.
20. Applicable Law and JurisdictionThese Terms and Conditions and all of their constituent parts are governed by Mexican laws and the courts of Mexico and will have exclusive jurisdiction to resolve any dispute arising out of or in connection with them, other than controversies that do not be treated by our complaint procedure, as established in clause 14. Any applicable federal, state or local tax will be deducted and/or withheld from the amounts deposited, wagered and/or received as prizes, including the case in which Company is obliged to deduct and/or withhold to comply with applicable law.
By accepting these Terms and Conditions, the participant and/or Customer expressly consents:
20.1 You are carrying out an activity or operation with a company that is classified as a vulnerable activity in accordance with the provisions of the Federal Law on Prevention and Identification of Operations with Resources of Illicit Origin.
20.2. Vulnerable activity is any act or operation through which resources are received that allow the performance of activities linked to the practice of betting games, contests and raffles, including the delivery and payment of prizes and the performance of any financial operation, whether carried out individually or in a series of apparently linked transactions.
20.3 That transactions consisting of deposits or withdrawals equal to or greater than 325 general minimum wages require you to provide the identification data established in the Law, Regulations and General Rules, including the criteria and procedures established by “The Company”.
20.4 That the Company must integrate and maintain an identification file of the participant and/or Customer and it may be used in all acts or operations carried out with the same participant and/or Customer.
20.5 That the Company is part of a Business Group and the participant and/or Customer by accepting the Terms and Conditions grants their express consent for “The Company” to provide the data and documents related to their identification to any of the legal entities that make up the Business Group with which it carries out the Vulnerable Activity. Consequently, any of the companies that make up the business group may integrate and keep the identification file, even if they do not carry out the transaction or operation with the participant and/or Customer and may exchange data and documents related to the identification of the participant and /or Customer, in order to carry out a new Vulnerable Activity with it.
20.6 The identification process of the participant and/or Customer may be carried out by technological means and will be integrated into the identification file of the participant and/or Customer. In all cases, the participant and/or Customer recognizes the obligation to provide an official identification document so that it can be collected and kept in the corresponding identification file.
20.7 “The Company” has established mechanisms to monitor and accumulate the acts or operations that, individually, it carries out with the participant and/or Customer, for amounts equal to or greater than those indicated in the identification cases (Acts or operations equal to or greater than 325 general minimum wages).
20.8 To determine the amount or value of the acts or operations, contributions and other accessories that correspond to each act or operation will not be considered.
20.9 They will be the subject of a Notice to the Secretary of Finance and Public Credit through the Financial Intelligence Unit when the amount or operation is equal to or greater than the equivalent of 645 general minimum wages, or when they are accumulated in a period of six (6) months for up to said amount the transactions subject to the identification amount. Acts or operations carried out for amounts lower than those indicated will not give rise to any obligation.
20.10 The participant and/or Customer hereby becomes aware that, in case the resources are not their own, if they are aware of the existence of the beneficial owner, and if applicable, they must present the official documentation and data that allow them to be identified, if such information is in your possession, otherwise, declare that you do not have it.
20.11 The participant and/or Customer, at any time required, must provide the information and documentation necessary to comply with the obligations established in the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin, otherwise “The Company” without any responsibility, will stop carrying out the act or operation in question.
21. Additional Conditions21.1 If you do not understand any of these Terms and Conditions, please contact Customer Services.
21.2 These Terms and Conditions (and the entire referenced document) constitute the entire agreement between us in relation to their subject matter and supersede all prior representations, communications, negotiations and agreements relating to the subject matter of our relationship.
21.3 No term or provision of these Terms and Conditions shall be enforced by any party unless a waiver is given in writing by that party.
21.4 We will not be liable for any breach of these Terms and Conditions, directly or indirectly caused by circumstances beyond our reasonable control and which prevent us from performing our obligations to you.
21.5 These Terms and Conditions are written in the Spanish language. If also written in another language and there is no conflict or inconsistency between the Spanish text and any other language text, the Spanish language text will prevail.
21.6 You may not assign, transfer, charge, create a company or deal in your rights and/or obligations under these Terms and Conditions (or purport to do so) without our prior written consent. We have the right to assign, transfer, charge, create a company or carry out any transaction in our rights under these Terms and Conditions as we see fit.
21.7 If any of these Terms and Conditions are deemed unlawful, void or for any reason unenforceable, that part will be deemed severable from the rest of these Terms and Conditions and will not affect the validity and enforceability of the remaining provisions of these Terms and Conditions.
21.8 Nothing said or written by any employee or agent of the Company shall constitute a variation of these Terms and Conditions or an authorized representation as to the nature or quality of any aspect of the products or services we offer. Except in the case of fraud or fraudulent misrepresentation, we will have no liability to you for any unauthorized representation.
SCHEDULE 1
1. FIRST DEPOSIT BONUS
For Casino and Free Spins:1.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 120% of the first deposit amount, but not more than 5,000 MXN.
For Casino: the bonus to deposit must be wagered 25 times on qualifying casino games before a withdrawal is permitted.
For Free Spins: 25 Free spins must be wagered 35 times on qualifying casino games before a withdrawal is possible.
Upon the successful completion of your first deposit, we will credit your account with a bonus of the same value that you deposited on your first deposit and 25 free spins.
*Free Spins will be available for wagering once you have wagered your deposit bonus.
**This restriction applies to first deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
1.2. The maximum win (maximum value of release) that can be earned from the first deposit bonus is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
2. SECOND DEPOSIT BONUS
For Casino and Free Spins:2.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 50% of the second deposit amount, but not more than 3,000 MXN.
For Casino: the bonus to deposit must be wagered 30 times on qualifying casino games before a withdrawal is permitted.
For Free Spins: 35 Free spins must be wagered 35 times on qualifying casino games before a withdrawal is possible.
Upon the successful completion of your second deposit, we will credit your account with a bonus of the same value that you deposited on your second deposit and 35 free spins.
*Free Spins will be available for wagering once you have wagered your deposit bonus.
**This restriction applies to second deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
2.2. The maximum win (maximum value of release) that can be earned from the second deposit bonus is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
3. THIRD DEPOSIT BONUS
For Casino and Free Spins:3.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 30% of the third deposit amount, but not more than 2,000 MXN.
For Casino: the bonus to deposit must be wagered 35 times on qualifying casino games before a withdrawal is permitted.
For Free Spins: 40 Free spins must be wagered 35 times on qualifying casino games before a withdrawal is possible.
Upon the successful completion of your third deposit, we will credit your account with a bonus of the same value that you deposited on your second deposit and 40 free spins.
*Free Spins will be available for wagering once you have wagered your deposit bonus.
**This restriction applies to third deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
3.2. The maximum win (maximum value of release) that can be earned from the third deposit bonus is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
4. CASHBACK BONUS
For Casino:4.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 20% of daily net losses, but not more than 1,000 MXN.
For Casino: the cashback bonus must be wagered 5 times (x5) on casino games before a withdrawal is permitted.
This promotion is not compatible with the Sports cashback bonus.
*This restriction applies to cashback in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
For Sports:
4.2. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 10% of daily net losses, but not more than 1,000 MXN.
For Sports: the cashback bonus must be wagered 5 times (x5) on sports bets before a withdrawal is permitted.
This promotion is not compatible with the Casino cashback bonus.
*This restriction applies to cashback in sports. For example, exclusive offers, Promo received by the Player by e-mail and others.
4.3. The maximum win (maximum value of release) that can be earned from the cashback for casino and sports is three (3) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
5. BONUS TO DEPOSIT
For Sports: 5.1. To get the bonus, you must make a deposit of at least 200 MXN. The maximum bonus amount is 100% of deposit, but not more than 4,000 MXN. For Sports: the bonus to deposit must be wagered 4 times (x4) on sports bets before a withdrawal is permitted. Upon the successful completion of your deposit, we will credit your account with a bonus of the same value that you deposited. *This restriction applies to bonus to deposit for sports. For example, exclusive offers, Promo received by the Player by e-mail and others.5.2. The maximum win (maximum value of release) that can be earned from deposit bonus for sports is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
6. MONDAY BONUS
For Casino and Free Spins:
6.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 30% of the deposit amount, but not more than 2,000 MXN.
For Casino: the bonus to deposit must be wagered 35 times (x35) on qualifying casino games before a withdrawal is permitted.
For Free Spins: 30 free spins must be wagered 35 times (x35) on qualifying casino games before a withdrawal is possible.
Upon the successful completion of your deposit, we will credit your account with a 30% bonus of the value that you deposited on your deposit and 30 Free Spins.
*Free Spins will be available for wagering once you have wagered your deposit bonus.
**This restriction applies to deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
6.2. The maximum win (maximum value of release) that can be earned from the deposit bonus is three (3) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
7. BIRTHDAY BONUS/SPECIAL BONUS
For Casino and Free spins: 7.1. To get the bonus, you must make a deposit of at least 200 MXN. The maximum bonus amount is 100% of the deposit amount, but not more than 2,500 MXN. For Casino: the bonus to deposit must be wagered 30 times (x30) on qualifying casino games before a withdrawal is permitted. For Free spins: 50 free spins must be wagered 35 times (x35) on qualifying casino games before a withdrawal is possible. Upon the successful completion of your deposit, we will credit your account with a bonus of the same value that you deposited and 50 free spins. *Free spins will be available for wagering once you have wagered your deposit bonus. **This restriction applies to deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.7.2. The maximum win (maximum value of release) that can be earned from the deposit bonus is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
8. BONUS TO DEPOSIT AND FREE BET
For sports and free bet:
8.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 50% of the deposit amount, but not more than 4,000 MXN.
For sports: the bonus to deposit must be wagered 1 time (x1) on sports bets before a withdrawal is permitted.
Upon the successful completion of your deposit, we will credit your account with a bonus of 50% of the value that you deposited and one (1) free bet for sports.
*This restriction applies to deposit bonus in sports. For example, exclusive offers, Promo received by the Player by e-mail and others.
8.2. The maximum win (maximum value of release) that can be earned from the deposit bonus is five (5) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
9. FRIDAY SPECIAL
For Casino and Free Spins:
9.1. To get the bonus, you must make a deposit of at least 200 MXN.
The maximum bonus amount is 30% of the deposit amount, but not more than 2,000 MXN.
For Casino: the bonus to deposit must be wagered 35 times (x35) on qualifying casino games before a withdrawal is permitted.
For Free Spins: 30 free spins must be wagered 35 times (x35) on qualifying casino games before a withdrawal is possible.
Upon the successful completion of your deposit, we will credit your account with a 30% bonus of the value that you deposited on your deposit and 30 Free Spins.
*Free Spins will be available for wagering once you have wagered your deposit bonus.
**This restriction applies to deposit bonus in casino. For example, exclusive offers, Promo received by the Player by e-mail and others.
9.2. The maximum win (maximum value of release) that can be earned from the deposit bonus is three (3) times the value of the bonus received, unless otherwise stated in the bonus terms and conditions.
1. GENERAL TERMS
1.1. The maximum value allowed to withdraw from play with funds associated with a sign-up no deposit bonus or/and sign up free spins bonus is 3,200 MXN, not counting the deposit amount (unless otherwise indicated in the bonus rules). The maximum win restriction persists after the completion of the wagering requirement. The remaining balance will be write-off in favor of the Website.
1.2. All bonus offers are strictly limited to one per: a person and their family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), one electronic device (computer, mobile phone, tablet, etc.).
1.3. The maximum number of winnings using bonus funds, including any deposit bonuses, any no deposit bonuses, weekly reload bonus, free spins bonus, cashback bonus, compoints, tournament winnings, local jackpots, loyalty bonuses and others is 51,000 MXN. Winnings using bonus funds exceeding these values cannot be withdrawn and will be canceled.
1.3.1 The maximum number of winnings generated from free spins bonuses is 1,685 MXN
1.4. The Player is not allowed to use any strategy in playing with an active bonus in order to fulfill the requirements to wager the bonus. If the Player uses such strategies, and if the Website has sufficient grounds to believe that the Player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Website reserves the right to cancel all Player's winnings.
1.5. All bonuses have a minimum deposit requirement for obtaining the bonus, limitation of the maximum possible bonus amount, wagering terms, limitation of the maximum amount of bets while wagering, time limitation of bonus life, unless otherwise indicated (see details in the description of each bonus).
1.6. For Free Spins: Any issued bonuses are by default limited to a maximum bet 870 MXN during wagering, if not otherwise specified.
1.7. The bonus is automatically canceled when the balance drops to zero.
1.7.1. If the customer manually rejects or cancels the bonus without having met the wagering requirement, the bonus will be canceled and removed in full from the available bonus balance.
1.8. The winnings obtained by using bonuses become available for withdrawal only after meeting the requirements of all wagering rules.
1.9. Validity of the bonus is 14 days from its receipt, unless otherwise indicated.
1.10. At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void.
1.11. Balance is blocked by wagering requirements after bonus receiving. Withdrawal will be available after wagering all the bonuses given. Both real and bonus funds are counted during wagering.
1.12. When gambling with the bonus, the bets are placed for real money in the first place, and only then for the bonus.
1.13. You have the right to withdraw funds from Your account at any time provided that You don’t have any pending bonuses or other restrictions on the account.
1.14. Only one bonus may be activated at a time. The deposit bonuses cannot be combined.
1.15. A gambler has the right to refuse to receive any bonuses from the Website.
1.16. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited.
1.17. Please note that not in all games, a bet amount is fully taken into account when wagering the bonus.
1.18. 100% of the bet is taken into account when playing slots, except for the classic slots.
1.19. Playing for bonuses is not available in the following slots: 300 Shields, 40 Lucky Fruits, 7th Heaven, 8 Lucky Charms, 8 Lucky Charms Xtreme, 88 Fortune Cats, 88 Lucky Charms, 9 Masks of Fire, 9 Masks of Fire™ HyperSpins™, A Dark Matter, Adventure Palace, Age of Asgard, Aladdin and the Sorcerer, Aldo's journey, Amigos Fiesta, Ancient Egypt Classic, Arctic Magic, Avalon, Avalon II, Avalon Scratch, Aztec Gold Megaways, Aztec Secrets, Beautiful Bones, Blazing Bull, BLOOD SUCKERS II, BLOOD SUCKERS II™, Book of Dead, Book Of Guardians, Book of Oz, Book of Oz Lock 'N Spin, Book of Sun: Choice, Buffalo King™, Caishen's Arrival, Caribbean Cashpot, Cazino Cosmos, Celebrity Jungle, Code Name - Jackpot, Dead or Alive, Dead or Alive 2, Dead or Alive Touch, Demi Gods, Devil's Delight, Dr. Jekyll & Mr. Hyde, Dragon & Phoenix, Eggomatic, EggOMatic Touch, Egyptian Rebirth ll, Extra Juicy, Extra Juicy Megaways™, Festive Indulgence, Fire&Ice, Firestrike™, Forest Harmony, Fruity3X3, Gangsters, Gods of Olympus, Golden Dynasty, Golden Glyph, Golden Legend, Grand Spinn Superpot, Grand Spinn Superpot Touch, Greek Gods, Gypsy Rose, Hercules and Pegasus ™, High Society, Holiday Season, Holmes and the Stolen Stones, Honey Rush, Honey Rush 100, Hot and Fruity, Hot Spin Deluxe, Hugo 2, Hunting Treasures Deluxe, Immortal Romance, Indian Cash Catcher, Irish Treasures, Ivory Citadel, Jade Butterfly, Jingle Bells, Jingle Bells Power Reels, Koi Gate, Leagues of Fortune, Legacy of Dead, Legend of 9 Suns, Loaded, Lock A Luck, London Hunter, Long Mu Fortunes, Loony Blox, Lost Boys Loot, Lotus Kingdom, Lucky Angler, Lucky Angler Touch, Lucky Riches, Medusa, Mega Joker, Mega Joker JP, Mega Joker Touch, Mega Moolah, Money Mouse, Moon Princess, Multifruit 81, North Storm, Nuwa, Ozwin's Jackpot, Ozzy Osbourne Video Slot, Ozzy Osbourne Video Slot™, Ozzy Osbourne Video Slot™, Ozzy Osbourne Video Slots Touch, Peek-a-Boo, Peking Luck, Pimped, Pinocchio, Playboy, Polar Paws, Power Pup Heroes, Prison Escape, Prosperity Ox, Puppy love plus, Queen of Gold, Quest to the West, Quest West, Raging Reindeer, Reel Rush 2, Reel Rush 2 Touch, Reel Steal, Reel Steal Touch™, Reel Steal ™, Riches of RA, Rise of Merlin, Riviera Star, Robin Hood: Shifting Riches, Rolling Roger, Royal Masquerade, Santa vs Rudolf™, Scrooge, Scudamore’s Super Stakes, Scudamore’s Super Stakes Touch, Sea Hunter, Secret of the Stones, Secret of the Stones Touch, Skulls UP!, Slots Angels, Spectacular Wheel of Wealth, Stacks of Pearls, Stardust, Steam Tower, Steam Tower™, Steam Tower Touch, Stinky socks, Street Magic, Super Nudge 6000, Take the Bank, Temple Stacks Splitz, Terminator 2, Terminator 2™ Remastered, The Catfather, The Catfather Part II, The Wolf's Bane, The Wolf's Bane Touch, The Wolf's Bane™, Thunderstruck, Thunderstruck II, Tomb Raider, Tomb Raider: Secret of the Sword, Tome of Madness, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vegas High Roller, Vikings Go Berzerk, Volatile Slot, Wheel of Wealth, Who's the Bride™, WhoSpunIt Plus, Wild Blood 2, Wild Frames, Wild Santa, Wolf Hunt, Xmas Magic, Year of the rat, all Jackpot slots, all EGT slots.
1.20. Contribution and Game Ratio:
Slots: 100%
Pragmatic Slots: 100%
Live Casino & Games: 10%
Video Poker & Oasis Poker: 20%
Blackjack: 10%
Roulette: 10%
Crash Games: 30%
Baccarat and Live Baccarat: 0%Roulette - 20% of the bet
Baccarat - 0% of the bet
1.21. Games with live dealers are involved in wagering.
1.22. When gambling with bonus funds, all winnings requested for withdrawal pass a check prior to payment processing. The Website reserves the right to request the user to confirm the personal data and payment method data in result of checking.
1.23. The Website has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.
1.24. The Website reserves the right to amend and supplement bonus terms at any time.